Tires Plus

I had my car towed to Tire Plus location in Plainfield Indiana. I was informed by George.

That they will take care of my car. Shouldnt take more than a day or two. I needed the control arm replaced and CV joint replaced A week went by . Still no car.

I went to their location everyday because wanted up dates and find out why my car was still sitting in lot. Everyday was same old excuses. We will get it in today. Or we are short staffed or we need to order parts.

When the funky got it in the shop. They broke the bolts and needed send out to get fixed. When I did get my car back. They then told me they broke my trunk fiber glass shattered while pushing the car also has a big dent on the passenger wheel well that were they were working at.

I was told they will drop labor charge.

However its going to cost me $300 plus later to get fixed so looking at $600 and thats still does not fix the dent. Dont go to Tire Plus in Plainfield In they will rip you off

Do not go to this Tiresplus -- for that matter, none of them. For starters, my first visit was for a battery and brake caliber.

Returned the battery for another one a month later. Two weeks later it was dead - returned got another one - same thing! Brake caliber installment - burst a couple of months after it was installed - faulty work or faulty parts, I am beginning to think BOTH!!! Ok, maybe they are only good with tires - hence the name.

I went to purchase a tire after getting a screw (Supposedly) was stuck in one of them. I was told with my car type, i will need to replace all 4 tires - so I did. 8 months later, a tire started losing air - returned to the store and was told a nail was in one of the tires. I had to buy another set of 4 (according to them the tread was too low on the others to just put on one new tire).

Ok, so this lady bought another 4 tires. 7 months in on this 2nd set of new tires, I had a flat - this time it was glass. They tried to push 4 more new tires - again, because of the FORD ESCAPE that I drive. I said NO, put 2 new tires on the back and put the good tire in my trunk.

That was Feb 2024. Today, March 20th, 2024, I am back at tiresplus because a tire was losing air, yet again! The attendant stated they will check it out for 9.99 - I said fine, just let me know what the problem is and show me the evidence. An hour and a half later, I get a telephone call (mind you, I am sitting in the freaking waiting room!) telling me my car is ready.

What? What was wrong with the tire? Oh, it had a nail in it. Where is the nail?

Threw it away...I told you to tell me what the problem was and show me the evidence. On top of that they patched the tire. I do not do patched tires - they are dangerous! I told him no, that is not acceptable.

I asked that they pull the tire they put in my trunk a month ago and replace the tire with that one. He had the audacity to say they do not mount used tires! I bought the tires from you a month ago! I left and went and bought a new tire elsewhere.

I only kept returning because I purchased the warranty - screw the warranty!! The next time I return to that store, it will be with a lawsuit!

I set up an appointment to have my truck looked at I set the appointment for Sunday at 11 and when I got there the store was closed with no reason so I asked why they set the appointment then if they knew they were going to be closed. I called the next day to ask what happened and the guy just dismissed me like it was nothing and said I can bring the truck if I want to me it didnt matter so I am done with tires plus after the attitude I received from the store.he said he needed a day and it was what it was.

Very disappointed in the customer service from that store. Ill try going somewhere else now.and stop with the markup sells too.thank you

Oldsmar, FL. Went in for a wheel alignment since my mechanic does not have the machinery for this.

Both mechanic and attendant pointed out 10+ faults in the work performed, (including loose screws). The criticism drew me into various spins, doubts and panic. When I took my vehicle back to my mechanic, he went over everything and it was perfect. No loose screws, no overreacting, zero.

However, it was clear to me that the attendant wanted to scrap all of the work done to my vehicle so they would perform the work from start. Very unprofessional.

I have already shared my story and have recommended not to use your services. I hope this helps create a work environment where your staff have a more delicate approach to customers and their needs.

Got my heater line and they caused a leak under my dashboard. Coolant leaks when it never did before. I spoke with my attorneys and Dept of Agriculture and Commerce.

This is about my 2015 Nissan Altima. I took it in to Tire Plus on Peach Orchard Road for an oil change and brakes.

I also ask the technician to do a Tuneup and he asked me was anything going wrong with the car, I told him no I just want to check everything out. The technician then said lets do a diagnostic test and I said okay. After the diagnostic he came up with 5100 dollars he changed me for my car. Since then the diagnostic was did mid December, what ever they did my car sounds trouble and it trembles.

Saturday December 31 I took it back due to the car trembling and the technician said it is due to the motor mount has worn and he stated that will be 800 dollars. I called today to let the technician know that my brakes sound very bad. Like they are scrubbing when I mesh on brakes at the red light or, when Im stopping period. I am very disappointed, my car should be running like new car all the money I had to pay.

I need some assistance in this matter.

I feel like I have been taken advantage of being a female. Please help.